Open the tech news on any given day and you’re almost guaranteed to find something about conversational AI or Natural Language Processing (NLP). This is the tech that powers chatbots, virtual assistants and the likes as they mimic human interaction. As this blog has noted, complex language models have come on leaps and bounds recently, and our future as users is becoming clear: we’ll be holding (reasonably) natural conversations with non-human bots on a regular basis, and for a variety of reasons.
The shadows on the cave wall — if not yet the fully realized Platonic form of conversational AI — can already be made out. Want banking tips? Ask Erica. Legal advice? There are bots like April. Want to engage your students? Juji thinks it can help.Continue reading