Midway through a podcast, a high-energy commercial chirps out all the advantages of using a particular learning system for languages. They are familiar: Babbel can get you conversing in just three weeks, it teaches you phrases you’ll actually use in the real world, lessons are designed to help you remember.
Of course, you’ve heard this story many, many times before. An older woman looking for love and companionship meets a predator posing as a lonely heart, only to be duped out of thousands of dollars. Sometimes these cases can be frustrating, and leave us asking how the victim missed all of the glaring red flags.
In February last year, the world baulked as the media reported that a South Korean broadcaster had used virtual reality technology to “reunite” a grieving mother with the 7-year old child she lost in 2016.
As part of a documentary entitled I Met You, Jang Ji-sung was confronted by an animated and lifelike vision of her daughter Na-yeon as she played in a neighborhood park in her favorite dress. It was an emotionally charged scene, with the avatar asking the tearful woman, “Mom, where have you been? Have you been thinking of me?”.
“Always”, the mother replied.
Remarkably, documentary makers saw this scene as “heartwarming”, but many felt that something was badly wrong. Ethicists, like Dr. Blaby Whitby from the University of Sussex, cautioned the media: “We just don’t know the psychological effects of being “reunited” with someone in this way.”
It is our human inclination to want to look good. Our desire to impress keeps the fashion industry alive, it also motivates many of us to work or study hard, and there are billions of dollars to be made from our desperation to look visibly fit and healthy. So, it should come as no surprise that as algorithms hold more and more sway over decision-making and the conferral of status (e.g. via credit or hiring decisions), many of us are keen to put our best foot forward and play into their discernible preferences.
On November 3, two oppositional forces went head to head and the results were…divisive. With commentators and pundits still reeling from the poor performance of US election pollsters, it seems fitting to ask — can AI (ultimately) solve a problem like election prediction?
At least this time around, the answer seems to be no, not really. But not necessarily for the reasons you might think.
“The degree to which this diversity criminal acts may be enhanced by use of AI depends significantly on how embedded they are in a computational environment: robotics is rapidly advancing, but AI is better suited to participate in a bank fraud than a pub brawl. This preference for the digital rather than the physical world is a weak defence though as contemporary society is profoundly dependent on complex computational networks.”
AI-enabled future crime report
The field of AI ethics has received much (very worthy) attention of late. Once an obscure topic relegated to the sidelines of both tech and ethics conversations, the subject is now at the heart of a lively dialogue among the media, politicians, and even the general public. Everyone now has a perspective on how new technologies can harm human lives, and this can only have a preventative effect in the longterm.
But whether it’s algorithmic bias, intrusive surveillance technology, or social engineering by coercive online platforms, the current discourse tends to center on the overzealous, questionable or destructive use of new tech, rather than outright criminality. Yet it would be foolish to discount the very real prospect of AI being systematically weaponized for unequivocally criminal purposes.
As AI technology refines and multiplies, so do the methods of would-be attackers and fraudsters. And as our world becomes more networked, the attack surface grows and grows.
In short, it is a very exciting time to be a technically-minded crook.
In 2000, a group of researchers at Georgia Tech launched a project they called “The Aware Home.” The collective of computer scientists and engineers built a three-story experimental home with the intent of producing an environment that was “capable of knowing information about itself and the whereabouts and activities of its inhabitants.” The team installed a vast network of “context aware sensors” throughout the house and on wearable computers worn by the home’s occupants. The hope was to establish an entirely new domain of knowledge — one that would create efficiencies in home management, improve health and well-being, and provide support for groups like the elderly.
“GPT-3 is not a mind, but it is also not entirely a machine. It’s something else: a statistically abstracted representation of the contents of millions of minds, as expressed in their writing.”
Regini Rini, Philosopher
In recent years, the AI circus really has come to town and we’ve been treated to a veritable parade of technical aberrations seeking to dazzle us with their human-like intelligence. Many of these sideshows have been “embodied” AI, where the physical form usually functions as a cunning disguise for a clunky, pre-programmed bot. Like the world’s first “AI anchor”, launched by a Chinese TV network and — how could we ever forget — Sophia, Saudi Arabia’s first robotic citizen.
But last month there was a furore around something altogether more serious. A system The Verge called, “an invention that could end up defining the decade to come.” It’s name is GPT-3, and it could certainly make our future a lot more complicated.
So, what is all the fuss about? And how might this supposed tectonic shift in technological development change the lives of the rest of us ?
Writing for Aeon last week, Martin Parker, a professor of organization studies at the University of Bristol in the UK, relayed the origins of the word “management”, explaining:
“It is derived from the Italian mano, meaning hand, and it’s expansion into maneggiare, the activity of handling and training a horse carried out in a maneggio – a riding school. From this form of manual control, the word has expanded into a general activity of training and handling people. It is a word that originates with ideas of control, of a docile or wilful creature that must be subordinated to the instructions of the master.”
Though we might prefer to believe that its meaning has evolved since then to convey something more respectful and collaborative, it is still the case that workplace leaders and managers have mastery over their staff. Promotions, opportunities, hirings and firings — all life-altering events — are subject to their authority.
It is a mighty responsibility, and abuse of managerial power can have devastating consequences.
In Shoshana Zuboff’s 2019 book The Age of Surveillance Capitalism, she recalls the response to the launch of Google Glass in 2012. Zuboff describes public horror, as well as loud protestations from privacy advocates who were deeply concerned that the product’s undetectable recording of people and places threatened to eliminate “a person’s reasonable expectation of privacy and/or anonymity.”
Zuboff describes the product:
Google Glass combined computation, communication, photography, GPS tracking, data retrieval, and audio and video recording capabilities in a wearable format patterned on eyeglasses. The data it gathered — location, audio, video, photos, and other personal information — moved from the device to Google’s servers.
At the time, campaigners warned of a potential chilling effect on the population if Google Glass were to be married with new facial recognition technology, and in 2013 a congressional privacy caucus asked then Google CEO Larry Page for assurances on privacy safeguards for the product.
Eventually, after visceral public rejection, Google parked Glass in 2015 with a short blog announcing that they would be working on future versions. And although we never saw the relaunch of a follow-up consumer Glass, the product didn’t disappear into the sunset as some had predicted. Instead, Google took the opportunity to regroup and redirect, unwilling to turn its back on the chance of harvesting valuable swathes of what Zuboff terms “behavioral surplus data”, or cede this wearables turf to a rival.