Tech for Humans, Part 1: The Paradox of Human Centered Design

YouTheData.com is delighted to feature a two-part guest post by Andrew Sears. Andrew is passionate about emerging technologies and the future we’re building with them. He’s driven innovation at companies like IBM, IDEO, and Genesis Mining with a focus on AI, cloud, and blockchain products. He serves as an Advisor at All Tech is Human and will complete his MBA at Duke University in 2020. You can keep up with his work at andrew-sears.com.

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“Ideate.” “Prototype.” “Iterate.” “Empathize.” These words have become mainstays in the modern tech product team’s vocabulary, thanks in part to human-centered design.

Human-centered design is an approach to product design that is based on building empathy with the people who will be using the product. The assumption is that, by understanding the needs, preferences, and desires of the end user, the product team can build a product that customers will find both useful and easy to use. Within this mindset, great products are those that integrate seamlessly into the user’s life and help them to accomplish tasks more efficiently.

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Healthbots: the new caregivers

This article by Fiona J McEvoy (YouTheData.com) was originally posted on All Turtles.

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Movie tickets bought, travel booked, customer service problems resolved. Chatbots perform so many tasks that the best ones blend into the background of everyday transactions and are often overlooked. They’re being adopted seamlessly by one industry after the next, but their next widespread application poses unique challenges.

Now healthbots are poised to become the new frontline for triage, replacing human medical professionals as the first point of contact for the sick and the injured.

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Making AI in our own image is a mistake

This article by Fiona J McEvoy (YouTheData.com) was originally posted on All Turtles.

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When the Chinese news agency Xinhua demonstrated an AI anchorperson, the reaction of the internet was predictably voluble. Was this a gimmick or a sign of things to come? Could the Chinese government literally be turning to artificial puppets to control the editorial content of the country’s news channels? Are we careening towards a future where the humans and humanoid bots are indistinguishable?

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AI needs cooperation, not an arms race

This article by Fiona J McEvoy (YouTheData.com) was originally posted on All Turtles.

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Writing in the New York Times recently, venture capitalist Kai-Fu Lee signaled an important, oncoming change in the way we think about artificial intelligence. We are graduating, he cautioned, from an age of discovery and vision into a more practical era of implementation.

Lee is promoting his new book, titled A.I. Superpowers: China, Silicon Valley, and the New World Order, and he suggests that this transition from lab to launchpad may naturally privilege Chinese advantages—like data abundance and government investment—above the research capabilities and “freewheeling intellectual environment” of the U.S.

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Trying on wearables

This article by Fiona J McEvoy (YouTheData.com) was originally posted on All Turtles.

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The dramatic failures of Google Glass and Snapchat Spectacles demonstrated the countless challenges faced by wearable technologies. Beyond the ubiquitous activity trackers and smartwatches, wearable consumer products have yet to yield a mass-market success. Though the idea of wearable tech and human-technology synergy still gets marketers excited, product designers have yet to hit upon a breakout device that will prove as popular and indispensable as blue jeans. Still, the allure of developing such a product remains irresistible.

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Responsibility & AI: ‘We All Have A Role When It Comes To Shaping The Future’

This article was originally written for the RE•WORK guest blog. This week YouTheData.com founder, Fiona McEvoy, will speak on a panel at the San Francisco Summit

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The world is changing, and that change is being driven by new and emerging technologies. They are evolving the way we behave in our homes, work spaces, public places, vehicles, and with respect to our bodies, pastimes, and associates. All the time we are creating new dependencies, and placing increasing amounts of faith in the engineers, programmers and designers responsible for these systems and platforms.

As we slowly begin to delegate tasks that have until now been the sole purview of human judgment, there is understandable trepidation amongst some factions. Will creators build artificially intelligent machines that act in accordance with our core human values? Do they know what these moral imperatives are and when they are relevant? Are makers thoroughly stress-testing deep learning systems to ensure ethical decision-making? Are they trying to understand how AI can challenge key principles, like dignity and respect?

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You The Data: Our Posts Elsewhere!

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Read You The Data @ All Turtles

What The Google Duplex Debate Tells Us

“As we march further into a world in which human-AI distinctions are blurred, we need to ask whether we are comfortable chasing this kind of dupe… Just how important is it that our conversational bots sound exactly like real humans?” Read more.

Read You The Data @ Slate

What Are Your Augmented Reality Property Rights?

“We were unprepared for many of the consequences of social media. Now is the time to address the many questions raised by the coming ubiquity of augmented reality.” Read more. 

 

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Hackable Humanity?: Vulnerabilities in a Transhuman Future

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The rise and rise of tech, and the popularity of shows like Altered Carbon, is placing the idea of augmented humanity front-and-center. So-called “body hacking” is already popular enough to have its own annual convention, and well-respected AI pioneers like Siri inventor Tom Gruber have been evangelizing about technology that can, and will, be used to help humans achieve superhuman levels of cognitive function. Giving a TED Talk last year, Gruber asked:  Continue reading

Five things that will soon seem quaint thanks to AI

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Remember VHS? Or downloading music onto your iPod? If you do, the chances are it doesn’t seem too long ago – and that’s because it wasn’t. At least not in the scheme of things.

Think about it.

Our ancestors were stuck with pen and ink for a good long while before those clacky, qwerty typewriters came along. Similarly, it took millennia for us to eventually switch our stirrups for steering wheels (and, alas, lose those well-honed riding skills!). In more recent history, video did indeed kill the radio star, and smartphones killed-off just about every other mode of communication…

But technological evolution does not end here. As we speak, AI innovators are dreaming up new ways to automate the daily processes we currently take for granted. So, as we forge ahead into a new(ish) world of bots and blockchain, which fundamental parts of our lives will soon seem as charming as carrying a handkerchief…?

(And what kinds of opportunities might emerge?) Continue reading