This article by Fiona J McEvoy (YouTheData.com) was originally posted on All Turtles.
Movie tickets bought, travel booked, customer service problems resolved. Chatbots perform so many tasks that the best ones blend into the background of everyday transactions and are often overlooked. They’re being adopted seamlessly by one industry after the next, but their next widespread application poses unique challenges.
Now healthbots are poised to become the new frontline for triage, replacing human medical professionals as the first point of contact for the sick and the injured.