YouTheData.com is delighted to feature a two-partguest post by Andrew Sears. Andrew is passionate about emerging technologies and the future we’re building with them. He’s driven innovation at companies like IBM, IDEO, and Genesis Mining with a focus on AI, cloud, and blockchain products. He serves as an Advisor at All Tech is Human and will complete his MBA at Duke University in 2020. You can keep up with his work at andrew-sears.com.
In Part 1 of this series, we explored the paradox of human-centered design as it is commonly practiced today: well-intentioned product teams start with the goal of empathizing deeply with humanneeds and desires, only to end up with a product that is just plain bad for humans.
In many cases, this outcome represents a failure to appreciate the complex web of values, commitments, and needs that define human experience. By understanding their users in reductively economic terms, teams build products that deliver convenience and efficiency at the cost of privacy, intimacy, and emotional wellbeing. But times are changing. The growing popularity of companies like Light, Purism, Brave, and Duck Duck Go signifies a shift in consumer preferences towards tech products that respect their users’ time, attention, privacy, and values.
Product teams now face both a social and an economic imperative to think more critically about the products they put into the world. To change their outcomes, they should start by changing their processes. Fortunately, existing design methodologies can be adapted and augmented to build products that appreciate more fully the human complexity of their users. Here are three changes that product teams should make to put the “human” in human centered design:
The way people interact with technology is always evolving. Think about children today – give them a tablet or a smartphone and they have literally no problem in figuring out how to work it. Whilst this is a natural evolution of our relationships with new tech, as it becomes more and more ingrained in our lives it’s important to think about the ethical implications. This isn’t the first time I’ve spoken about ethics and AI – I”ve had guests on the Women in AI Podcast such as Cansu Canca from the AI Ethics Lab and Yasmin J. Erden from St Mary’s University amongst others join me to discuss this area, and I even wrote a white paper on the topic which is on RE•WORK’s digital content hub – so it’s something that’s really causing conversation at the moment. Fiona McEvoy, the founder of YouTheData.com, joined me on the podcast back in June to discuss the importance of collaboration in AI to ensure it’s ethically sound. Fiona will be joining us at the Deep Learning Summit in San Francisco this week, so in advance of this, I caught up with her to see what she’s been working on…
This article by Fiona J McEvoy (YouTheData.com) was originally posted onAll Turtles.
Facebook’s and Google’s new home-based devices are designed to improve the way we live and interact in our personal time. These tech giants, along with vast swathes of smaller AI firms, are looking to upgrade and streamline our domestic experiences including how we share, relax, connect, and shop.
The veritable avalanche of new gizmos vying for a place in our most private spaces constitutes a true home invasion, and while many have voiced concerns about privacy and the security of personal data, fewer have considered what this might mean for the human condition.
Episodes like the Cambridge Analytica scandal opened our eyes to the fact that some of our nearest and dearest technologies had become fully socialized before we truly understood the full force of their influence. Consequently, new tools and gadgets coming down the line are being closely examined so that we can begin to uncover any damaging consequences that could manifest 10, 20, or even 100 years from now.
“As we march further into a world in which human-AI distinctions are blurred, we need to ask whether we are comfortable chasing this kind of dupe… Just how important is it that our conversational bots sound exactly like real humans?” Read more.
Read You The Data @ Slate
What Are Your Augmented Reality Property Rights?
“We were unprepared for many of the consequences of social media. Now is the time to address the many questions raised by the coming ubiquity of augmented reality.” Read more.
The Cambridge Analytica scandal is still reverberating in the media, garnering almost as much daily coverage as when the story broke in The New York Times on March 17. Facebook’s mishandling of user data has catalyzed a collective public reaction of disgust and indignation, and perhaps the most prominent public manifestation of this is the #DeleteFacebook movement. This vocal campaign is urging us to do exactly what it says: To vote with our feet. To boycott. To not just deactivate our Facebook accounts, but to eliminate them entirely. Continue reading →
Predictive, data-driven software is becoming ubiquitous, and as such our reliance upon it is steadily intensifying. The locus of knowledge is becoming external to us again for the first time since the onset of humanism in the 18th century, and we increasingly prefer the forecasts of artificially intelligent systems to our own experience or intuition.
Of all the arenas in which these predictions fascinate and compel our decision-making, perhaps the most prevalent are those that see algorithms foretell the behaviors of our fellow human beings. What they prefer, what they react to, where they go, who they’ll flirt with, whether they’re likely pay back a loan, or even commit a crime.
Quite simply, we are coming to believe that machines know us better than we can know ourselves. Continue reading →
The rise and rise of tech, and the popularity of shows like Altered Carbon, is placing the idea of augmented humanity front-and-center. So-called “body hacking” is already popular enough to have its own annual convention, and well-respected AI pioneers like Siri inventor Tom Gruber have been evangelizing about technology that can, and will, be used to help humans achieve superhuman levels of cognitive function. Giving a TED Talk last year, Gruber asked: Continue reading →
YouTheData.com is delighted to feature a guest post by John Gray, the co-founder of MentionMapp Analytics.
Love them or can’t stand them, cats and memes have clawed their way into our cultures. Undoubtedly there’s a hieroglyphic cat meme etched on a wall somewhere in the historical ruins of Egypt. Believing otherwise, is to suggest that ancient peoples were humorless. Amusement, cats and memes aren’t new cultural considerations, just like today’s misinformation problem – popularized as “fake news” – isn’t either.
As William Faulkner said: “The past is never dead. It’s not even past.” We can’t escape the history of information and communication technologies, but we can choose to blithely ignore it’s evolution and the subsequent cultural, social, and political impact. Continue reading →