Tech for Humans, Part 2: Designing a Human-Centered Future is delighted to feature a two-part guest post by Andrew Sears. Andrew is passionate about emerging technologies and the future we’re building with them. He’s driven innovation at companies like IBM, IDEO, and Genesis Mining with a focus on AI, cloud, and blockchain products. He serves as an Advisor at All Tech is Human and will complete his MBA at Duke University in 2020. You can keep up with his work at

In Part 1 of this series, we explored the paradox of human-centered design as it is commonly practiced today: well-intentioned product teams start with the goal of empathizing deeply with humanneeds and desires, only to end up with a product that is just plain bad for humans.

In many cases, this outcome represents a failure to appreciate the complex web of values, commitments, and needs that define human experience. By understanding their users in reductively economic terms, teams build products that deliver convenience and efficiency at the cost of privacy, intimacy, and emotional wellbeing. But times are changing. The growing popularity of companies like Light, Purism, Brave, and Duck Duck Go signifies a shift in consumer preferences towards tech products that respect their users’ time, attention, privacy, and values.

Product teams now face both a social and an economic imperative to think more critically about the products they put into the world. To change their outcomes, they should start by changing their processes. Fortunately, existing design methodologies can be adapted and augmented to build products that appreciate more fully the human complexity of their users. Here are three changes that product teams should make to put the “human” in human centered design:

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Making AI in our own image is a mistake

This article by Fiona J McEvoy ( was originally posted on All Turtles.


When the Chinese news agency Xinhua demonstrated an AI anchorperson, the reaction of the internet was predictably voluble. Was this a gimmick or a sign of things to come? Could the Chinese government literally be turning to artificial puppets to control the editorial content of the country’s news channels? Are we careening towards a future where the humans and humanoid bots are indistinguishable?

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